Four Seasons Home Services has been recognized in the August 2013 issue of Qualified Remodeler Magazine, a monthly publication of the prestigious Cygnus Business Media Company, as the nation’s 6th largest remodeling contractor with top performance in the Basement Finishing, Room Additions, and Decks categories.
In the remodeling industry as a whole, revenue has dropped nearly 16% in the last year. With hard economic times, less and less families are inclined to commission large remodeling contracts for their homes. Yet, despite the industry downswing, Four Seasons Home Services continues to grow and attract new business. Other voices in the industry attribute success in a waning industry to gearing business more towards customer “needs” as opposed to “customer wants,” and that’s exactly what Four Seasons has done.
By providing top notch room addition and basement finishing services, Four Seasons is providing their customers in Chicago and Northwest Indiana the essential space they need to accommodate their family in their home.
“We’d like to thank Qualified Remodelers for the commendations, but truly our success is the result of our crew’s hard work, our design team’s inspiration, and the attention to detail we provide every customer who walks through our door. There’s a bond of trust when you let a company into your home, preserving that trust is the first and last step of every project we undertake.”
– Ryan Bruinsma, President and Owner, Four Seasons Home Services
Last week, as temperatures soared over 90 degrees, air conditioners throughout Chicago land and Northwest Indiana broke down leaving countless homeowners searching for a reputable service company in the midst of a heat wave. At a time when scam artists crawl out of the woodwork, Four Seasons was there offering reliable, honest, around the clock service. ABC 7 News was on hand to cover the story.
In search of a reputable company to take care of her repairs, Denise Stroger called Four Seasons. Knowing that they are an accredited, A+ rated member of the BBB and Angie’s List Super Service Award winner for 8 consecutive years, Ms. Stroger felt confident that Four Seasons could not only repair her unit quickly, but also at a fair and honest price. Once again, Four Seasons has shown why they are Chicago’s most trusted HVAC dealer.
Beginning on June 1st through July 15 Four Seasons was on the hunt for the oldest air conditioner in Chicago land and Northwest Indiana. The winner of the contest would receive a brand new, energy efficient XC 13 Lennox air conditioner free with installation. The competition was fierce. Entries flooded in from all corners of our service area with several units as old as the 1970′s!
But the oldest, the most ancient, the one and only Antique Air Conditioner was owned by a Mr. Larry Strass of Darien, Illinois with his 43 year old Tappan Air Conditioner!
Congratulations Larry! Winner of the Antique Air Conditioner Contest!
During last week’s heat wave, CBS 2 News put the spotlight on how Four Seasons Heating, Air Conditioning, and Plumbing came to the rescue for homeowners across Chicago land and Northwest Indiana with same-day A/C repair and installation services.
One distressed homeowner, Chris LaFrombois, found that his aging air conditioner had a blown condenser during the height of the heat. He was pleasantly surprised to find that while other HVAC companies had stopped accepting appointments, Four Seasons was not only scheduling service but was also able to install a new air conditioner same day!
Mr. LaFrombois, like many homeowners, learned his problems were caused by a lack of maintenance. Simply changing the filter on a monthly basis and having a professional cleaning performed yearly could have prevented his breakdown and countless other a/c problems across the city. No matter the cause of your air conditioner failure, the good news is Four Seasons is there 24 hours a day, 365 days a year to restore home comfort when you need it most!
Check out CBS 2 News’ coverage of how Four Seasons responded to Chicago’s heat wave!
As an HVAC company, Four Seasons is in the business of keeping homes cool and comfortable on Chicago’s hottest summer days. However, they also believe families should take advantage of the warm weather while it lasts and spend time together outdoors. What better way to enjoy the season than to take part in America’s favorite past-time?
Four Seasons is proud to sponsor the Oak Lawn Baseball and Softball Leagues, and has taken that extra step to give back to the community through a Gold Level Sponsorship. From providing home comfort to sponsoring local sports, Four Seasons is making it possible for families to cultivate memories both indoors and out.
“The Youth of Chicago deserve the opportunity to learn and grow through a sport so central to our culture and history. If Four Seasons can make this possible, then we feel it is our duty as members of the community to provide the next generation with cherished memories and lessons learned.”
-Dave Musial, Owner and CEO of Four Seasons Heating, Air Conditioning, and Plumbing
Four Seasons has taken a huge leap forward in creating a greener, more efficient fleet of vehicles to handle the HVAC concerns of Chicago. With the purchase of 125 Ram brand new 2014 Ram ProMasters, Four Seasons has increased its fleet size by roughly 30%. However, due to the new Promaster’s incredible efficiency, biodiesel capabilities, and the retirement of our more inefficient trucks, the overall fuel consumption of the fleet will actually decrease by 15%. In fact, the new ProMasters have double the fuel economy of the trucks they will soon replace. This is exciting news, not just for Four Seasons, but our entire family of customers.
“We are eagerly looking forward to taking the fleet expansion in stride. It has always been my belief that good business boils down to the inseparable symbiosis of exceptional customer service and a crew fully-equipped for the task at hand. Sometimes this takes the form of training or a support staff, but other times it’s simply providing the best tools so they can perform their best work. Now, if you can be green while doing it, then you’ve found something really special.”
–Dave Musial, Owner and CEO, Four Seasons Heating, Air Conditioning, and Plumbing
The 280 horsepower Ram ProMaster is a purpose-built commercial vehicle with 7 best-in-class features such as fuel economy, cargo capacity, and turning radius. This provides our technicians an efficient, spacious, and nimble service vehicle for which to remedy the HVAC and plumbing needs of the people of Chicago. So keep an eye on the roads! You’ll be seeing the brand new face of the Four Seasons fleet very soon!
Four Seasons 4th Consecutive Year on Crain’s List of Largest Privately Held Companies
On April 15, 2013, Crain’s Chicago Business released their list of Chicago’s Largest Privately held companies, and once again, Four Seasons Heating, Air Conditioning, and Plumbing made the cut. This is the fourth consecutive year that Four Seasons has been named among the top business leaders on Crain’s list, and for 2013, they came in at #262 with a 5% increase in revenue over 2012!
Four Seasons’ history of excellence in the HVAC industry can only claim a portion of the credit for this success. Their recent expansion into plumbing, windows, and remodeling services is evidence of their unrelenting commitment to meeting the customer’s needs and is the true reason why Four Seasons has once again earned a coveted spot on this list of the elite.
“To appreciate the level of success distinguished by the Crain’s List, you have to start at the beginning. Four Seasons began as a one man one truck company working out of a garage. It took decades, but with the help of hundreds of thousands of loyal Chicagoans, Four Seasons has become something we can all be proud of.
Together we have created a company dedicated to providing superior products and workmanship at a fair price to cultivate an exceptional customer experience. We are honored to once again make the Crain’s list, and eagerly looking forward to another great year as a leader in this industry. ”
–Dave Musial, CEO and Owner, Four Seasons Heating, Air Conditioning, and Plumbing
Spring is here, and just like your homes, the office could use some freshening up after the long winter. We have doubled the size and upgraded our Call Center to increase efficiency and better handle the influx of new business and growth.
Click the image to enlarge
Throughout the Call Center, information handling and process improvements have been implemented to greatly increase of the speed of our response to customers and incoming calls. Eight HD televisions have been installed and positioned so every staff member can quickly assess the status of each incoming call with a simple glance. Enlarged displays and noise canceling headphones allow our customer service representatives to block out the roar of the telephones and focus on the call at hand. In addition, the new layout facilitates enhanced cross departmental communication providing our staff the agility needed to efficiently dispatch our technicians even at peak seasons. Yet, all these improvements would mean very little if power cannot be maintained in the center; to counter such a scenario, backup generators have been installed to ensure that the call center will remain fully operational
under any circumstances. Dave Musial stressed the importance of such an
upgrade with a vision for the future of Four Seasons.
“The Call Center is the lifeblood of our business. Without the tireless efforts of our incredible customer service staff, our doors would permanently close; no calls, no business; no customer service, no repeat customers. Every department here is connected, and it is our hope that this Call Center expansion creates a domino-effect of better service for the people of Chicago and Northwest Indiana.”
–Dave Musial Owner & CEO Four Seasons Heating, Air Conditioning, and Plumbing
Four Seasons has been honored with the Dave Lennox Signature Award for 2013. The Dave Lennox Signature Award is bestowed upon the company that annually installs the most Lennox furnaces and air conditioners per region. Through their tireless commitment to the people of Chicagoland and Northwest Indiana, Four Seasons has outmatched the competition to earn the award for the Chicago District.
“While we don’t work as hard as we do for the plaques on our wall, they always serve to encourage and bolster our resolve. Each award lets us know that another year has gone by, and we have once again done right by you, our loyal customers. That’s why we’re in this business in the first place.”
–Dave Musial, Owner and CEO
Four Seasons Heating, Air Conditioning, and Plumbing
Four Seasons serves over 250,000 homes and families by supplying comfort and piece of mind for over 42 years. With an A+ rating from the BBB, 8 Angie’s List Super Service Awards, and 5 consecutive years of the Dave Lennox Award, Four Seasons remains the standard of excellence in the HVAC industry.
At Four Seasons, we pride ourself on our highly skilled technicians and the work they perform everyday. Yet, we believe that no matter how efficient and proficient we become, there is always room for improvement.
With that in mind we have reinvested in our In-House Training Center to better sharpen the installation and service skills of our technicians. Eight new individual service stations allow us to instruct our technicians on multiple service scenarios at the same time.
Each HVAC tech in the field will need to service air conditioners new and old, big and small, Lennox or otherwise, so our new outdoor AC Repair Class allows our techs to familiarize themselves with a wide range of machinery giving them the experience they need to solve any issue under the sun.
“This is another big step in our ongoing commitment to better serve you, our loyal customers. We know that you depend on us in the worst of situations, and it is our job to prepare our employees for anything they may encounter. “
–Dave Musial, Owner & CEO, Four Seasons Heating Air Condtioning and Plumbing
This program provides our technicians and installers factory training in the Four Seasons warehouse by experienced senior technicians. No other HVAC contractor prepares their technicians with this kind of training, and no other HVAC company upholds these strict quality control measures. Four Seasons takes the time to invest in our employees to truly make them the best technicians in the industry; just another reason to choose Four Seasons.