October 17 — Chicago and Northern Illinois
The Torch Award for Marketplace Ethics from the Better Business Bureau has become the preeminent honor for businesses that strive to be leaders in serving their industry with honesty, trustworthiness, and fairness. In its 18th year, this award is a significant indicator of how well a business performs for all its stakeholders. The Torch Award honors those that have reached this high level and serves as a reflection of the day-to-day work of the businesses to be honest, trustworthy and fair. These are ideals that Four Seasons has achieved, and this continuing effort is what is recognized by the award. Through this dedication to a higher standard, Four Seasons Heating, Air Conditioning, and Plumbing has maintained an A+ rating from the Better Business Bureau year after year. Now, Four Seasons has once again been recognized as a company doing it right and earned the BBB Torch Award for Marketplace Ethics, the organization’s highest honor. This distinction is made all the more significant by the fact that Four Seasons Heating, Air Conditioning, and Plumbing is the only HVAC and plumbing contractor in Chicago and Northern Illinois to ever win this prestigious award.
Steve J. Bernas, president and CEO of the Better Business Bureau serving Chicago and Northern Illinois stated, “The Torch Award signifies Four Seasons’ high ethical standards of behavior toward customers, suppliers, shareholders, employees, and communities in which they do business. The award shows that Four Seasons demonstrates ethical practices surrounding their buyer/seller relationships. It indicates they have a history and reputation of ethical practices in the marketplace.”
Four Seasons’ marketing, advertising, communications, and sales practices reflect a true representation of what is being offered in the marketplace. These businesses are acknowledged for their ethical marketplace practices by industry peers and in the communities where they do business. Their management practices and policies give long-term value to shareholders, customers, employees, vendors, and surrounding communities. They have training programs that assist employees in carrying out established ethics policies put in place to ensure the ethical practices are continued.
President & CEO
Better Business Bureau
Given to only a select few companies, the Torch Award singles out those organizations going above and beyond even the highest expectations of ethical business and responsible treatment of customers, business partners, and their own employees. The owner and CEO of Four Seasons Heating, Air Conditioning, and Plumbing, David Musial, was thrilled and humbled by the honor.
When it comes down to it, the core of our ethical policies is founded in compassion and responsibility. A functional HVAC system is not a luxury. In the extremes of the Chicagoland climate, it simply can be dangerous to do without. We understand that our neighbors don’t just want our services, they need our help. It is our duty as professionals to use our skills to provide relief and aid for any family living without heating in the winter or cooling in the summer. But, the 2015 BBB Torch Award for Marketplace Ethics doesn’t actually belong to me or Four Seasons; it belongs to each and every Four Seasons employee who brightens the lives of hundreds of thousands of customers and each other day in and day out…Our incredible employees are the ones really making a difference.
Owner and CEO
Four Seasons Heating, Air Conditioning, and Plumbing