Saved the Day
My air conditioner died heading into the latest heat wave. Other companies couldn't do a replacement for a week or more. Four Seasons, through Costco, sent Nick out an he was able to set me up with an install the same evening. Shawn and his assistant arrived at 5pm and started to work. When he first saw my furnace he was amazed at the poor quality of work the previous installer had done and decided that he would replace all the old, rusty, patchwork sheet metal that housed the A coil, even though it would take him a lot longer he wanted the job done right. Shawn is a true professional and craftsman. It took him and his assistant until 12:30 am to finish the installation, but it looks like a whole new furnace. The man is a sheet metal artist! He did a beautiful job, and while the house was 85 degrees when I went to bed, it was at 77 (where the thermostat was set) in the early morning. I actually had to pull up some covers. I can't thank Shawn and Four Seasons enough for coming out and saving the day, and night, when it was so hot out. They are top notch! Thanks guys!!
Update!!!!
I am happy to say that what could have been a nightmare turned out to be a blessing today. After speaking with Michelle Madura this morning she put my mind at ease confirming that they would be coming to my home to install the new coil and finish the job we hired Four Seasons Heating and Air Conditioning to do in the beginning. The fact that the owner apoligized about the misunderstanding was very helpful. Michelle Madura did go beyond anyone else in addressing our concerns and even blessing us with assurance that we would not have to pay more than our initial payment of $1420.00 paid in full that we were told right from start. Michelle Madura also reassured me in stating that we were paid infull and would not be charged for the completopn of the job. Thank you very much. I was very grateful since the shock of having to pay more than I was quoted could have really taken a toll on us. So yes thank you for stepping up Michelle Madura. The two young men( Matthew Nellenthin and Antonio Sears) where very polite and went about doing the work as a matter of fact they were very nice I thought. The young men cleaned up after they were done and checked everything off for me and had me sign that the work was satisfactory. I was concerned that I wouldn't have time to pick my husband but because they were done by 2pm-2:15pm I was able to leave on time. I appreciated that so much.
Still happy with 4season team
Great. Phone operator was so nice on phone when I made my APT Service man was right on time and did a great job.
Technicians
Dominic was absolutely fabulous. His trouble shooting was spot on! His apprentice Frank was on the ball and getting the job done! Great team!!!! I didn’t get Dominic’s last name I think it was Carlan but not sure. Anyway he is a asset to your team!!
AC Annual Tune up
Rudy was On time, Efficient, friendly, and did a great job of providing the Services needed to Clean and check our AC unit for Summer
Annual Central Air Maintenance
The technician was excellent, he was very efficient able to answer all of my questions, and very professional. Great Job!
Technician review
The technician was very friendly and helpful. He checked the system very professionally. I would recommend him to my friends for his work.
AC tune-up
Delightful experience. Cyrus was prompt, knowledgeable courteous and respectful. I'd recommend him as the technician over and over again. Service was beyond exceptional.
A,/C tune-up
The technician was very friendly and helpful. He answered all my concerns with the utmost respect.
Courteous and efficient
Jamal was courteous and efficient and took his time in checking the AC system and explaining my thermostat operation.
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