Amazing Customer Service From Dominic C.
Our technician Dominic was amazing from start to finish. He fixed the issue we had and went above and beyond to make sure everything was running 100%. His work ethic is unmatched and we are extremely happy . We will be requesting for Dominic to come out EVERY time we need an issue fixed or just a checkup. Thank You
A bad experience made right
I had my A/C serviced on 8/5/20. During the visit I mentioned to the technical that the foundation of outdoor unit was settling at a sharp angle and asked if he could look at it and possibly fix it. I didn't know the extent of the repair. He said that this would need a separate visit. He submitted a request for an estimate. I spoke with a service rep at the office later that day who estimated a $1300 job involving adding new stones, additional coolant and labor. It sounded very high to me. The next day, Adam Johnson, contacted me saying he has been assigned this job. He asked if he could come by to check out the issue. He was AWESOME! He immediately identified the issue and asked if I had 2 bricks and a shovel. It took him 20 minutes to carefully hoisted the unit and place the bricks under it. DONE! He measured the coolant and determined none was needed. We called a supervisor and we agreed on a MUCH lower price for the visit. I can't thank Adam enough for his honesty and great service.
Four Seasons delivered!
I recently had an electrical issue, with respect to my air conditioning unit. Four Seasons determined that I needed to add a hard start kit to fix the problem. However, the cost to me would have been almost $600.00. I felt that the kit should have been apart of the initial Installation of my unit. Four Seasons took my concerns under consideration, and agreed with me. Today the service technician came out and gave my unit a thorough inspection, and installed the hard start kit, at no charge to me! It meant so much to me that Four Seasons listened to me, and took my concerns seriously, and ultimately agreed with me! They are a stand up company, and will forever have my respect! I like that they put this customers first! Also, shouts out to Jason for his professionalism, and for taking the time to explain everything to me!
HVAC appointment
On Sunday an associate with Four Season HVAC came to fix my Air Conditioner he arrived on time quickly found the problem was that accidentally the unit was Turned off . He looked over the unit for any other possible issues. He also checked Freon level and change filter.
Service Provided
I was very please with my technician, he was on time, he wore a mask and put covers on his shoes. He tuned up my air conditioner, furnace and cleaned my hot water tank. Thank you for great service!
Great Job
Kyle came out and examined my situation, gave me a solution and a quote. Kyle was very professional and honest. Thank you 4 Seasons and Kyle for you expertise in solving my plumbing problem. Everything is running smoothly and I took you advice about the hair problem.
Annual service
Tech was friendly and polite. Very knowledgeable and addressed a concern I had on the unit inside. Fixed it in no time. Was very conscientious and neat. Did a great job, see ya next year!!
Fixed A/C Blowing Hot Air
Our 6 year old upstairs A/C unit started blowing hot air (during 88-90 degree weather) and Four Seasons was able to come out the very next day. They sent Robert, he called on his way, was right on time, super polite, wore a mask the whole time, diagnosed the problem right away, explained everything, replaced the part that was still under the 10 yr warranty for labor cost only, checked out the rest of the system as well as our older system downstairs and reported all was functioning perfect. Fast, honest, reasonable, polite, reliable, can’t say enough good things, we will definitely be purchasing a maintenance agreement with them for both units as the cost of the agreement is super reasonable as well. Thanks for a great experience and great job!😊
Mahid was terrific
Had some issues with our AC and hired a different company to come out. Weren't satisfied with their assessment so we contacted Four Season. Mahid was fantastic. Explained everything clearly, showed me what he could so I'd understand, laid out all our options, didn't try to over-sell us, and was able to repair onsite. Mahid was extremely helpful and courteous. Will definitely use them next year!
A tech that cares
Rudy came during the promised time frame and spent over 4 hours doing a blower motor install. He was very thorough and also spotted a bad wire and fixed it. In addition, he worked to get the unit quieter and rechecked the motor mounting to be sure everything was secure, after that he did the AC tune up for us. Rudy paid attention to detail and performed our repair work as if our home was his home. Rudy's work showed he cares and takes pride in the work he performs. Rudy is an asset to your company and I would prefer Rudy to do all of our repair work and seasonal tune ups in the future. Great job Rudy!!!
