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We had Four Seasons perform a maintenance check-up on our furnace, and I was totally impressed and amazed. The tech was John Johnson, and he was conscientious, thorough, and explained everything he was doing as he proceeded to check our furnace. He told me if we had any questions not to hesitate to ask. He checked all the wiring to be sure it was installed correctly (not installed by Four Seasons), and answered all of my questions politely and respectfully. He checked things other tech's never did. He was very respectful, polite and considerate. Before he left, he asked if he answered all of my questions, and I told him he answered questions I hadn't even asked. I have never had such a conscientious and personable tech, who invited questions and gave an explanation of the process. I think Mr. Johnson should be commended for the excellent service he provides, and for being a definite asset to Four Seasons.