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My air conditioner died heading into the latest heat wave. Other companies couldn't do a replacement for a week or more. Four Seasons, through Costco, sent Nick out an he was able to set me up with an install the same evening. Shawn and his assistant arrived at 5pm and started to work. When he first saw my furnace he was amazed at the poor quality of work the previous installer had done and decided that he would replace all the old, rusty, patchwork sheet metal that housed the A coil, even though it would take him a lot longer he wanted the job done right. Shawn is a true professional and craftsman. It took him and his assistant until 12:30 am to finish the installation, but it looks like a whole new furnace. The man is a sheet metal artist! He did a beautiful job, and while the house was 85 degrees when I went to bed, it was at 77 (where the thermostat was set) in the early morning. I actually had to pull up some covers. I can't thank Shawn and Four Seasons enough for coming out and saving the day, and night, when it was so hot out. They are top notch! Thanks guys!!