I am happy to say that what could have been a nightmare turned out to be a blessing today. After speaking with Michelle Madura this morning she put my mind at ease confirming that they would be coming to my home to install the new coil and finish the job we hired Four Seasons Heating and Air Conditioning to do in the beginning. The fact that the owner apoligized about the misunderstanding was very helpful. Michelle Madura did go beyond anyone else in addressing our concerns and even blessing us with assurance that we would not have to pay more than our initial payment of $1420.00 paid in full that we were told right from start. Michelle Madura also reassured me in stating that we were paid infull and would not be charged for the completopn of the job. Thank you very much. I was very grateful since the shock of having to pay more than I was quoted could have really taken a toll on us. So yes thank you for stepping up Michelle Madura. The two young men( Matthew Nellenthin and Antonio Sears) where very polite and went about doing the work as a matter of fact they were very nice I thought. The young men cleaned up after they were done and checked everything off for me and had me sign that the work was satisfactory. I was concerned that I wouldn't have time to pick my husband but because they were done by 2pm-2:15pm I was able to leave on time. I appreciated that so much.