I was very lucky to have received probably one of the best technicians I've ever had in my home. Not only was he extremely knowledgeable he was extraordinary polite informative considerate explained every single move he was making and why he was doing it and what he was doing to fix the issue and the problem which I greatly appreciate. Cleaned up his Mass carried everything out and threw it away I wish I could get him each time I needed a technician to come to my home even though I know that's not company policy. He's a superstar for your company so you better keep him

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