The single most important thing to remember about buying a new air conditioner is not the brand, the quality of the unit, or even the price. Of course, those should be important factors in your decision, but when shopping for a new air conditioner remember—it's not what you're installing, but who's installing it. Air conditioners are sophisticated, complicated appliances with an intricate installation process. It is far more involved than a plug and a switch, and the skill of the technician at hand will play a vastly more significant role in your home comfort than the particular brand you have purchased. For that reason, Four Seasons takes every opportunity to elevate the skill level of our technicians and provide you with a superior level of satisfaction and quality.
The Four Seasons University
The Four Seasons University is an in-house training program in which we prepare our technicians for every installation and repair scenario they could encounter in the field. After a thorough background check and drug screening, every new employee is enrolled. In this way, we are able to not only ascertain those individuals with a work ethic and integrity in line with our own values, but also shape those with potential into industry-leading professionals.
Training Center: Our warehouse is equipped with a full training center consisting of over 30 different pieces of equipment ranging from the cutting-edge to older models. Here, we can recreate virtually any scenario they could encounter and allow our technicians the opportunity to practice and develop their practical skills under the tutelage of industry veterans.
Role-Play Focus: The HVAC industry is full of jargon of which the average homeowner simply isn't aware. Through three modules and nine classes, our technicians learn the communication skills necessary to filter out the technical jargon and provide clear, thorough explanations of every process, system, and repair in your unit from top to bottom.
Written Tests: Our technicians know the equipment and installation procedures backwards and forwards. To ensure their depth of understanding, the Four Seasons University includes written evaluations.
Continuing Education: The HVAC industry is one that is constantly evolving and releasing new sophisticated equipment. As new items are released to the market, the Four Seasons University remains a resource for our technicians to learn and grow with the industry.
Schedule Your Free Estimate Today!
When we say that our technicians are the best in the industry, we say it with confidence. HVAC work is a skill which can be taught and developed. So, when searching for a new air conditioner this summer, remember that the technician makes all the difference in the world. Contact us today to schedule a FREE in-home estimate and see the Four Seasons difference first hand.